Refund policy

If you're not satisfied with your purchase for any reason, you can return your new/unused merchandise with store retail tags still attached for a replacement or refund, within 30 Days of original purchase date. Unfortunately, if the item is used, has been worn or is missing the retail tags, we cannot return the item. Boots, Hats and other items that have retail boxes must be returned in the original undamaged, unmarked retail box.

Please email returns@boltranchstore.com to being the process of your return. Customers are responsible for shipping the item(s) back to the store. We suggest you return your item(s) via trackable method or directly to the store along with a copy of your receipt or order, with the item you do not want. We will issue a refund back to your original method of payment used on the original transaction.